3CX Instructions

Setting Holiday Hours in 3CX
Navigate to your 3CX webpage Sign in with Microsoft, using your work account On the left-hand menu at the bottom select “Admin” Select “Offi...
Fri, Dec 27, 2024 at 4:18 PM
Setting up your own BLF / Speed Dial keys in 3CX
If you would like to customize the speed dial / line presence keys on your telephone, you need to log into the 3CX web client. If you don't have the lin...
Wed, Sep 28, 2022 at 11:10 AM
Spam / Robocalls Spoofing Your Phone Number
The unfortunately reality these days is that spammers often "spoof" caller IDs to make it look like the calls are coming from somebody the callee ...
Fri, Jan 29, 2021 at 5:48 PM
Temporarily Disconnect 3CX Mobile App (for vacation, in office, etc)
Sometimes you need the 3CX mobile app connected to your extension only on occasion.  Do not Disturb (DND) is great when you're in a meeting and you want...
Mon, Nov 6, 2023 at 9:23 AM
Updating Firmware on Jabra Headsets
1. Open the Jabra Direct app: To do so, search "Jabra Direct" in the start menu, and click on Jabra Direct.      -Note- Make sure the USB connect...
Mon, Oct 5, 2020 at 3:53 PM
Using 3CX Web Client
In certain situations, using 3CX Web Client on your computer as a "soft phone" makes a lot of sense.  Mostly this would be "call center&qu...
Fri, Oct 18, 2024 at 1:13 PM
Using the 3CX Phone System via mobile app
Your 3CX phone system from Pinnacle provides an app that allows you to answer your office phone line anytime, anywhere from your smartphone. On your ...
Tue, Oct 29, 2024 at 11:02 AM
Using the 3CX Web Client to Manage Your Phone System
3CX has been steadily adding management functionality directly to users through their web client. If you have necessary permissions you will be able to mana...
Thu, Jun 29, 2023 at 7:56 PM