Pinnacle Technology Solutions

In short - it's a problem across the board, and the FCC in theory is working on it, but phone companies have been so highly regulated for decades that c...

If you would like to set up forwarding for your phone extension, you will first need to log into the 3CX Web Client. (If you don't have the link or cred...

First, log in to your 3CX web client, then click the 3 dots below "Contacts" and select "Recordings" Then, find the date AFTER ...

Open Settings Go to Wi-Fi settings and click the blue “i” button next to the staff network Scroll down and click “Private Wi-Fi Address”...

To see details about Live Chat and SMS in the 3CX Web Client/Desktop App please see this article instead: https://support.pinnacletechnology.solutions/en/su...

Note: To see details about Live Chat and SMS in the 3CX Mobile App (Android/iOS) please see this article instead Through your 3CX phone system, you are ...

In certain circumstances, Pinnacle may ask you for the MAC address of a telephone.  Here's how to find it: Handset Box On the box your handset was ...

Logging out of the web client is confusing.  From the web client, click your picture (or the person avatar) in the upper left corner, then select "Exit...

Some organizations use "Hot Desk" phones in conference rooms & offices that are used by multiple people.  These telephones require you to &quo...

Your organization is migration from a "dedicated" 3CX phone system to a "shared" / "cloud-based" 3CX phone system.  This is go...