In certain circumstances, Pinnacle may ask you for the MAC address of a telephone.  Here's how to find it:


Handset Box

On the box your handset was shipped in, locate the label on the side. This will include the phone's MAC address and a scannable barcode:


Handset Rear

You can locate the MAC address, along with the scannable barcode, on the rear of your device, normally near the bottom, as the image below shows.