Being signed in to OneDrive is critical to ensure your data is backed up and syncing across all devices. It is also required for SharePoint sites to register and update in your File Explorer.


  1. How to tell if OneDrive is signed in:
    1. If the cloud icon is greyed out/slashed through, then it is likely not signed in and syncing
    2. ,You can verify by clicking on it which should launch this, prompting you to sign in.
    3. Select "Sign In"
    4. Enter in your work email address and select "Sign In"
    5. Enter in your password if prompted
    6. Approve the Microsoft Authentictaor Request if prompted
    7. Click Next through all prompts
      1. If you get a prompt about an existing OneDrive folder select "Use this folder"
    8. Finally select "Open my OneDrive folder"
    9. Once signed in and syncing your SharePoint sites should start automatically populating within a couple of hours.,
    10. If you need to access them and cannot wait see this solutions article: Show All Sites You Have Access To in Sharepoint Online