Here is the information your new carrier will need in order to initiate service on a telephone number. Note that this process MUST be initiated by your new carrier - they "pull" the number from us, we can't "push" the number to them.
End-user Name - Your business name
Address - You can use your business address, but this can be any address within the US
Billing Telephone Number (BTN) - Use any of the telephone numbers being ported out as the account number.
Account number - Use any of the telephone numbers being ported out as the account number.
Full Port (vs a Partial Port) - We never cancel or disconnect any other services on the account based on a port request from a gaining carrier, so it does not really matter what you put here.
PIN - Provided by Pinnacle once you tell us what numbers you are porting out
Note: Please be aware that Telnyx does not require that an invoice be submitted with a port request. If your new carrier requests such an invoice, please inform them of this policy.