Sending Faxes
To send secure faxes using our Email-to-Fax service, simply send an email using the following parameters.
- To: 10digitdestination@faxmydocuments.com
- This is the 10 digit number you are sending to.
- Numbers only, no parentheses or dashes.
- Adding a "1" at the beginning is optional.
- From: company@emailaddress.com
- Faxes must be sent from your company email address.
- Attachment(s): One or more files that you want to send as your fax.
- Email-to-Fax supports multiple attachments. The system will collate multiple attachments in the order you attach them (I.e.: the first thing attached will be first when the fax is generated).
- Attachments may be sent in PDF, JPG, Microsoft Word, or Microsoft Excel formats
You will typically receive two emails from faxmydocuments.com:
- 1 for successful RECEIPT of the fax/email
- 1 for confirmation of success/failure while delivering the fax to the destination - if the line is busy, you will receive an email for each attempt.
Note: The subject and body text won't show up on the other side of the email, so they do not matter.
EXAMPLE: Fax from Pinnacle to Pinnacle
To: 2602058920@faxmydocuments.com
From: techsupport@pinnacletechnology.solutions
Attachments: coverpage.doc, test.pdf
Receiving Faxes
All incoming faxes are delivered as an email attachment to an email address or traditional fax machine you specify. To change how faxes are delivered reach out to Pinnacle: techsupport@pinnacletechnology.solutions or 260-205-8900