All incoming faxes are delivered to an email address you specify. To change this address, reach out to Pinnacle: techsupport@pinnacletechnology.solutions or 260-205-8900
To send secure faxes using our Email-to-Fax service, simply send an email using the following parameters.
- To: 10digitdestination@faxmydocuments.com
- This is the 10 digit number you are sending to.
- Numbers only, no parentheses or dashes.
- Adding a "1" at the beginning is optional.
- From: company@emailaddress.com
- Faxes must be sent from your company email address.
- Attachment(s): One or more files that you want to send as your fax.
- Email-to-Fax supports multiple attachments. The system will collate multiple attachments in the order you attach them (I.e.: the first thing attached will be first when the fax is generated).
- Attachments may be sent in PDF, JPG, Microsoft Word, or Microsoft Excel formats
You will typically receive two emails from faxmydocuments.com:
- 1 for successful RECEIPT of the fax/email
- 1 for confirmation of success/failure while delivering the fax to the destination - if the line is busy, you will receive an email for each attempt.
Note: The subject and body text won't show up on the other side of the email, so they do not matter.
EXAMPLE: Fax from Pinnacle to Pinnacle
To: 2602058920@faxmydocuments.com
From: techsupport@pinnacletechnology.solutions
Attachments: coverpage.doc, test.pdf