Android Steps

  1. Open Settings
  2. Navigate to wifi
  3. Click the gear at the top and take a screenshot of this page showing the IP address and MAC address
  4. To take a screenshot press and hold the power/volume down button on your device.
  5. - If it's easier, you can just take a picture of the screen with somebody else's phone


Once you've done this, please send the screenshots to Pinnacle: you can either text to 260-205-8900, or email techsupport@pinnacletechnology.solutions

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