Note: If you need to install a printer on a Mac not managed by Pinnacle, see this article instead.  Before starting this process, you will need the following :

  1. You will need to connect to a network (wireless or wireless) with access to the printer in question. (Usually the Presentation network)

  2. You will need the model name of the printer so you can locate and install drivers.

  3. You will need the IP address of the printer (most likely obtained from Pinnacle)

Installation Steps for Microsoft Windows 10:

  1. Select “Start” and type “Printers” in the search box.
  2. Choose “Printers & scanners“.
  3. Select “Add a printer or scanner“.
  4. Wait for the “The printer that I want isn’t listed” option to appear, then select it.
  5. Select “Add a printer using a TCP/IP address or hostname” , then select “Next“.
  6. Select “TCP/IP Device” in the “Device type” list.
    Windows 7 - Adding printer by IP address
  7. Type the hostname or the IP address of the printer. Select “Next“. Email Pinnacle if you do not know the IP address of the printer, and we will get it for you. 
  8. Windows should find the printer if the printer is on and configured correctly. Select “Next“.
  9. Windows will now walk you through selecting the drivers for the printer. If it doesn't find a driver, you may have to manually download a driver from the printer manufacturer's website.