For G Suite customers, we recommend Google Hangouts Meet for conference calls. It's available for iOS and Android, as well as pretty much any web browser on your computer, so it's pretty universal.
Here's how it works:
- A "host" creates a one-time or recurring meeting on the calendar. This must be done from a GSuite corporate account. By scheduling a recurring meeting, the login link, passcode, and instructions are identical every time.
- The host invites the participants, which automatically sends them an email with a calendar invite and the meeting connection info.
- Participants do not need a Google or GSuite account to join, but if they are not logged in to Google with the same account that was invited to the meeting, they will need to be "accepted" into the conference by the host when they join.
- Web browser participants will likely need to allow microphone and camera access the first time they connect. Please ALLOW this access to the application, even if you intend to mute your audio or video once you get into this particular meeting.
- Participants clicking the link on a smartphone will be directed to download the Google Meet app for a better user experience.
A few recommendations:
- Use a laptop when possible, so you've got the largest screen available to see people.
- Use a telephone handset, a headset (preferably with a "boom" microphone that is near your mouth) or a specific conference room microphone for your audio. Laptop mics and regular telephone speakerphones are notoriously terrible about picking up other noise and creating feedback. See https://support.pintechfw.com/en/support/solutions/articles/4000155535-why-buy-an-external-headset-
- Avoid using the telephone dial-in numbers. They will have much poorer sound quality than using the app or the web browser.