Pinnacle Technology Solutions

If you want to do a clean reinstall of windows, use the steps below.

• Option 1: Select Start  > Settings  > Update & Security  > Recovery. Under Reset this PC, select Get started. When you get to the option, select "remove everything" 
• Option 2: Restart your PC to get to the sign-in screen, then press and hold down the Shift key while you select the Power  icon > Restart in the lower-right corner of the screen. After your computer restarts, select Troubleshoot > Reset this PC.
• Option 3: Select Start , then press and hold down the Shift key while you select the Power  icon > Restart to restart your computer into Recovery Mode. After your computer restarts, select Troubleshoot > Reset this PC.