Note: You may also be interested in Add IP Printer in macOS or How to Connect Sharepoint Sites in MacOS


This happens automatically on Windows PCs, but must be done manually on a Mac on a per-user basis:

  1. Make sure you are connected to your corporate network (either WiFi or wired).  This will not work from a "Guest" connection.
  2. Open Finder and then select Go on the toolbar along the top of your Mac
  3. Select Connect to Server and enter the path for the drive: (e.g. smb://contoso.com/public), click the "+" to save this connection and then click Connect
    1. NOTE: The path above (smb://contoso.com/public) is a place holder path. If you do not know the actual path please email or call Pinnacle to get it.
  4. Enter your username/password
  5. Open Finder, then navigate to the folder you need (e.g. public). Create a shortcut by dragging the icon at the top of the page (computer logo, folder name) to the desktop. Double click the shortcut to test.
  6. If you get an error when attempting to drag the public folder to the desktop, go to Finder>Preferences and check Connected Servers