Note: Also see Report A Message as Spam/Phishing using Outlook on the Web
Users can report a message as junk from the Inbox or any email folder other than the Junk Email folder.
Users can report a message as phishing from any email folder.
In Outlook, do one of the following steps:
- Select an email message from the list.
- Open a message.
Do one of the following steps based on your Ribbon Layout configuration in Outlook:
Classic Ribbon: Select Report Message, and then select Junk or Phishing in the dropdown list.
Simplified Ribbon: Select More commands > Protection section > Report Message > select Junk or Phishing.
Based on the user reported settings in your organization, the messages are sent to the reporting mailbox, to Microsoft, or both. The following actions are also taken on the reported messages in the mailbox:
- Reported as junk: The messages are moved to the Junk Email folder.
- Reported as phishing: The messages are deleted.
Use the Report Message add-in to report messages that aren't junk in Outlook
In Outlook, open a message in the Junk Email folder.
Do one of the following steps based on your Ribbon Layout configuration in Outlook:
Classic Ribbon: Select Report Message, and then select Not Junk in the dropdown list.
Simplified Ribbon: Select More commands > Protection section > Report Message > select Not Junk.
Based on the user reported settings in your organization, the messages are sent to the reporting mailbox, to Microsoft, or both. The messages are also moved out of Junk Email to the Inbox.