1. Download the SuperOps installer here: https://dl.pinnacletechnology.solutions/superopsmac
    When it finishes downloading, double-click the D7Z7UB file to launch it.
  2. Follow the installation prompts.
  3. During the installation, you will likely be prompted for credentials to install.
  4. The installer will ask for access you your downloads folder as well
  5. If it does not automatically open the Security & Privacy settings, 
  6. Go to System Settings 
  7. Click "Privacy and Security"
  8. You will click each category below and then enable the Superops and Splashtop Streamer settings.
    1. Accessibility
    2. Full Disk Access
    3. Screen Recording
  • If you do not see the Splashtop for RMM setting listed, you will need to add it manually.
    1. Click the + below the list of apps.
    2. Click the drive selector at the top and select Macintosh HD.
    3. Click Applications > Splashtop for RMM.
    4. Click Open.


  • If you do not see SuperOps, you will also need to add it manually
    1. Click the + below the list of apps.
    2. Click the drive selector at the top and select Macintosh HD.
    3. Click Library > Pinnacletechnologysolutions > bin > Superops
    4. Click Open


Enable Full Disk Access for SuperOps and Splashtop Streamer

  1. Navigate to System Settings > Privacy and Security > Full Disk Access
  2. Enable SuperOps and Splashtop Streamer by clicking the checkbox

 

Enable Full Disk Access for SuperOps and Splashtop Streamer by clicking the checkbox.

  1. Navigate to System Settings > Privacy and Security > Accessibility.

  2. Enable Splashtop Streamer by clicking the checkbox


Enable Screen Recording for SuperOps and Splashtop Streamer

  1. Navigate to System Settings > Privacy and Security > Screen Recording

  2. Enable SuperOps and Splashtop Streamer, as shown below.